4.1 Troubleshooting common issues

4.1.1 Problem: The app doesn't play any sound.

Possible solutions:

  1. Check that you can play sound with other apps.
  2. Increase the media playback volume.
  3. Install, reinstall, and update the app.
  4. Some devices even need to reboot after installing new apps, even multiple times, and trying to open/install them until they work.
  5. Make sure you've given the app write permissions to external storage.

4.1.2 Problem: The app doesn't recognize anything you say.

Possible solutions:

  1. Make sure you've pressed the "Record" button and try speaking loudly and clearly again in a quiet environment and at a rate of one or two words per second.
  2. Connect your device to the network and try again, even on a different network. This happens because some devices don't have a connection to the necessary online services, or the network you use requires proxy settings.
  3. Install, reinstall, and update the app.
  4. Make sure you have given the app microphone permissions.

4.1.3 Problem: The app does not record or transcribe or display on screen.

Due to limited resources for development and testing, not all devices work properly, especially those with newer versions of the operating system.

Possible solutions:

  1. Make sure your device is compatible with the app by checking the operating system version.